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Troubleshooting
FAQs and solutions to common issues
Hardware issues
Frequently Asked Questions (FAQs)
- Using Relay Modules with Konnected
- How do I "factory reset" the device to default settings?
- Is there an external antenna available?
- What is the difference between Ring and Konnected?
- Tamper detection and End-of-Line (EOL) Resistors
- If I flash ESPHome on my Konnected Pro boards, do I still need the Konnected app?
- How many zones do I need?
- Does the Konnected Alarm Panel support a Glass break sensor?
- What Do the WiFi Error Codes Mean?
- Do you have any plans to integrate a SIM slot onboard?
- Could you please explain the distinction between Alarm Panel and Alarm Panel Pro?
- My Device is Rebooting Often (Uptime is low)
- My Siren is not sounding!
- Can I trigger five outputs directly or through an external relay?
- Can your panels send a specific signal to a Central Monitoring Station?
- Can you explain to me what zones 1-8 can be used for?
- I've Wired My Siren But I Can't Get It to Sound. What's Wrong?
- I want to replace my old keypad with a wall-mounted tablet. Can I power from the Alarm Panel Pro 12v Terminal?
- Does Konnected Support Wireless Products?
- Do you have a partner program
- Can you connect two or more alarm boards together to create more zones?
- Is Konnected compatible with Google Home, HomeKit, or Matter?
- What is the purpose of the expansion ports on the Alarm Panel Pro?
- Can I retain my existing keypad?
- Can the Konnected Alarm Panel support custom Access Control and integrate with a Camera System for greater functionality?
- Does Konnected Support Zone Doubling?
- Data Deletion Requests