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Troubleshooting
Alarm Panel Conversion Kit
Installation Guide Table of Contents
Detailed Step-by-Step Guides
Additional Guides on Individual Steps
Alarm Panel Interface Kit
Comprehensive Interface Installation and Setup Guide
Additional Interface Kit Wiring Guides
Interface Kit v2.0 (old hardware) Wiring Guide
Alarm Panel Pro Conversion Kit
Installation Guide Table of Contents
Detailed Step-by-Step Guides
Alarm Panel Pro Interface Kit
Installation Guide Table of Contents
Detailed Step-by-Step Guides
Smart Garage Door Opener White
Garage Door Opener White Installation and Setup Guide
Detailed Wiring Guide
Garage Door Opener v1 Installation and Setup Guide
Smart Garage Door Opener blaQ
Installation Guide Overview & Table of Contents
Detailed Step-by-Step Guides
Backup Batteries
SmartThings Help
Home Assistant Help
Hubitat Help
Control4
Product Details and Tech Specs
Alarm Panel Pro
Alarm Panel & Alarm Panel Add-on
Garage Door Opener
Alarm Panel Interface Module
Accessories
Frequently Asked Questions (FAQ)
Garage Door Opener
General
Pre-Purchase Guides
ESPHome, Noonlight, API, Matter, openHAB
ESPHome
Konnected Device API
Noonlight Professional Monitoring
openHAB
Troubleshooting
Hardware issues
Frequently Asked Questions (FAQs)
Device Discovery
Konnected Device Firmware & Software
Legacy: HASS Install
Legacy: Wiring Info
Garage Door Opener
Orders, Shipping & Returns
Refund and Return Policies
Shipping Information and Policies
Promotions and Discounts
Safety Information
Standards & Certifications
Warnings & Disclosures
Products
Depreciated Support Articles
Conversion Kit
Interface Kit
FAQs
Additional Wiring Guides
SmartThings Steps
Back to home
Help & Support
Troubleshooting
Alarm Panel Conversion Kit
Installation Guide Table of Contents
Detailed Step-by-Step Guides
Additional Guides on Individual Steps
Alarm Panel Interface Kit
Comprehensive Interface Installation and Setup Guide
Additional Interface Kit Wiring Guides
Interface Kit v2.0 (old hardware) Wiring Guide
Alarm Panel Pro Conversion Kit
Installation Guide Table of Contents
Detailed Step-by-Step Guides
Alarm Panel Pro Interface Kit
Installation Guide Table of Contents
Detailed Step-by-Step Guides
Smart Garage Door Opener White
Garage Door Opener White Installation and Setup Guide
Detailed Wiring Guide
Garage Door Opener v1 Installation and Setup Guide
Smart Garage Door Opener blaQ
Installation Guide Overview & Table of Contents
Detailed Step-by-Step Guides
Backup Batteries
SmartThings Help
Home Assistant Help
Hubitat Help
Control4
Product Details and Tech Specs
Alarm Panel Pro
Alarm Panel & Alarm Panel Add-on
Garage Door Opener
Alarm Panel Interface Module
Accessories
Frequently Asked Questions (FAQ)
Garage Door Opener
General
Pre-Purchase Guides
ESPHome, Noonlight, API, Matter, openHAB
ESPHome
Konnected Device API
Noonlight Professional Monitoring
openHAB
Troubleshooting
Hardware issues
Frequently Asked Questions (FAQs)
Device Discovery
Konnected Device Firmware & Software
Legacy: HASS Install
Legacy: Wiring Info
Garage Door Opener
Orders, Shipping & Returns
Refund and Return Policies
Shipping Information and Policies
Promotions and Discounts
Safety Information
Standards & Certifications
Warnings & Disclosures
Products
Depreciated Support Articles
Conversion Kit
Interface Kit
FAQs
Additional Wiring Guides
SmartThings Steps
Troubleshooting
FAQs and solutions to common issues
Hardware issues
My siren just crackles. Now what?
Installing a Siren Cut-off Switch
Siren Switch Stuck
Troubleshooting Motion Detectors
Connecting a second siren
How Do I Create a Help Log?
See more
Frequently Asked Questions (FAQs)
What is the purpose of the expansion ports on the Alarm Panel Pro?
Is Konnected compatible with Google Home, HomeKit, or Matter?
I want to replace my old keypad with a wall-mounted tablet. Can I power from the Alarm Panel Pro 12v Terminal?
Can you connect two or more alarm boards together to create more zones?
Can I trigger five outputs directly or through an external relay?
Can your panels send a specific signal to a Central Monitoring Station?
Can the Konnected Alarm Panel support custom Access Control and integrate with a Camera System for greater functionality?
Can I retain my existing keypad?
Could you please explain the distinction between Alarm Panel and Alarm Panel Pro?
Do you have any plans to integrate a SIM slot onboard?
Can you explain to me what zones 1-8 can be used for?
Do you have a partner program
Does Konnected Support Wireless Products?
Data Deletion Requests
Does Konnected Support Zone Doubling?
How many zones do I need?
Tamper detection and End-of-Line (EOL) Resistors
Is there an external antenna available?
How do I "factory reset" the device to default settings?
Using Relay Modules with Konnected
What is the difference between Ring and Konnected?
If I flash ESPHome on my Konnected Pro boards, do I still need the Konnected app?
Does the Konnected Alarm Panel support a Glass break sensor?
What Do the WiFi Error Codes Mean?
My Device is Rebooting Often (Uptime is low)
My Siren is not sounding!
How Can I Troubleshoot My WiFi Connection?
I've Wired My Siren But I Can't Get It to Sound. What's Wrong?
See more
Device Discovery
Determine the Port Number on the Konnected Alarm Panel (ESP8266)
Device Debugging with Screen
After updating the Konnected App, my devices seem to be missing!
Devices Can't be Discovered on Konnected iOS App
Device Discovery Troubleshooting
Manually Add Device by IP Address in Konnected App
See more
Konnected Device Firmware & Software
Flashing Konnected Firmware
Time Sync Failed - Arris router/modems
Device Debugging with PuTTY
Firmware Downgrade
Manual Update Needed
Installing USB Drivers on Windows
Re-sync Device Settings
See more
Legacy: HASS Install
Set up Home Assistant with secure remote access using DuckDNS and Nginx proxy
Legacy: Set Up Konnected in Home Assistant and Hass.io (0.60 or older)
Legacy: Wiring Info
Providing power to Konnected
Legacy: Interface Board Wiring
Wiring Lightning Protection Diodes
Connecting your Add-on Board
Garage Door Opener
Troubleshooting Garage Door Opener Remote wireless range issues
Troubleshooting the Garage Door Opener optical laser range sensor