Help & Support

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Help & Support

Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

A list of our frequently asked questions.

How to tell a USB charge-only cable from a USB data cable

Garage Door Opener

Is Your Garage Door Opener a Standalone Solution?

Does the Konnected Garage Door Opener Support Ethernet?

Can the Garage Door Opener trigger the Garage Door?

What Smart Platforms Does The Garage Door Opener Support?

How is the Smart Garage Door Opener different from using a momentary switch with a relay?

Which Garage Door Openers are compatible with Konnected GDOs?

How is the Garage Door Opener Powered?

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General

Understanding the Difference between Alarm Panels and Add-On Boards

Does Konnected work with Z-Wave technology?

LED Indicator Light Colors and Meanings

What's the Difference Between the Conversion Kits and the Interface Kits?

What is the Difference Between the Alarm Panel Pro and the Alarm Panel?

What Kind of Wire Should I Use for Wiring Wired Security Sensors?

How to Replace Your Keypads with a Tablet for Smart Home Control

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Pre-Purchase Guides

How to Get Started with Smart Home Automation

Choose Your Smart Home Platform

What do you need to use the Konnected Alarm Panel?