Help & Support
Go to konnected.io
Contact us
Go to Customer Portal
Sign in
Frequently Asked Questions (FAQ)
Getting Started
Before You Begin
First Step
Integrations: Connecting to a Smart Home Platform
SmartThings
Home Assistant
Hubitat
Control4
OpenHAB Installation and Setup
Konnected Device API
Noonlight Professional Monitoring
ESPHome
Wiring and Connection Guides
Conversion Kit: Wiring & Setup
Interface Kit: Wiring & Setup
Konnected Backup Battery
Troubleshooting
Hardware issues
Common Questions
Device Discovery
Konnected Device Firmware & Software
Legacy: HASS Install
Legacy: Updating SmartThings: SmartApps & Device Handlers
Legacy: SmartThings Installation and Setup (Smartapp)
Legacy: DIY to Production
Legacy: Wiring Info
Legacy: Using Konnected to Make a Garage Door Opener
Garage Door Opener
Orders, Shipping & Returns
Refund and Return Policies
Shipping Information and Policies
Safety Information
Standards & Certifications
Warnings & Disclosures
Product Manuals
Alarm Panel Pro
Alarm Panel & Alarm Panel Add-on
Garage Door Opener
Alarm Panel Interface Module
Accessories
Frequently Asked Questions (FAQ)
Garage Door Opener
General
Back to home
Help & Support
Frequently Asked Questions (FAQ)
Getting Started
Before You Begin
First Step
Integrations: Connecting to a Smart Home Platform
SmartThings
Home Assistant
Hubitat
Control4
OpenHAB Installation and Setup
Konnected Device API
Noonlight Professional Monitoring
ESPHome
Wiring and Connection Guides
Conversion Kit: Wiring & Setup
Interface Kit: Wiring & Setup
Konnected Backup Battery
Troubleshooting
Hardware issues
Common Questions
Device Discovery
Konnected Device Firmware & Software
Legacy: HASS Install
Legacy: Updating SmartThings: SmartApps & Device Handlers
Legacy: SmartThings Installation and Setup (Smartapp)
Legacy: DIY to Production
Legacy: Wiring Info
Legacy: Using Konnected to Make a Garage Door Opener
Garage Door Opener
Orders, Shipping & Returns
Refund and Return Policies
Shipping Information and Policies
Safety Information
Standards & Certifications
Warnings & Disclosures
Product Manuals
Alarm Panel Pro
Alarm Panel & Alarm Panel Add-on
Garage Door Opener
Alarm Panel Interface Module
Accessories
Frequently Asked Questions (FAQ)
Garage Door Opener
General
Frequently Asked Questions (FAQ)
A list of our frequently asked questions.
How to tell a USB charge-only cable from a USB data cable
Garage Door Opener
Is Your Garage Door Opener a Standalone Solution?
Does the Konnected Garage Door Opener Support Ethernet?
Can the Garage Door Opener trigger the Garage Door?
What Smart Platforms Does The Garage Door Opener Support?
How is the Smart Garage Door Opener different from using a momentary switch with a relay?
What Garage Doors Does Your Garage Door Opener Work With?
How is the Garage Door Opener Powered?
See more
General
Understanding the Difference between Alarm Panels and Add-On Boards
Does Konnected work with Z-Wave technology?
Understanding LED Indicator Lights on Konnected Products