--- title: Troubleshooting Garage Door Opener Remote wireless range issues description: Improve the garage door opener wireless remote range when using Konnected's Smart Garage Door Opener --- [Skip to content](https://support.konnected.io/troubleshooting-garage-door-opener-remote-wireless-range-issues#main-content) English Show submenu for translations [Submit a Ticket](https://support.konnected.io/kb-tickets/new?hsLang=en) [Customer portal](https://support.konnected.io/tickets-view?hsLang=en) ![Refreshed Logo Blue (HQ)](https://support.konnected.io/hs-fs/hubfs/Refreshed%20Logo%20Blue%20(HQ).png?width=250&height=45&name=Refreshed%20Logo%20Blue%20(HQ).png) - [Tickets](https://22554404.hs-sites.com/tickets-view) - [Sign out](https://22554404.hs-sites.com/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://22554404.hs-sites.com/tickets-view) - [Sign out](https://22554404.hs-sites.com/_hcms/mem/logout) - English Show submenu for translations - [Submit a Ticket](https://support.konnected.io/kb-tickets/new) - [Customer portal](https://support.konnected.io/tickets-view) - [Shop Now](https://konnected.io/collections/shop-now) [Shop Now](https://konnected.io/collections/shop-now) Konnected Knowledge Base - There are no suggestions because the search field is empty. 1. [Help & Support](https://support.konnected.io/?hsLang=en) 2. [Troubleshooting](https://support.konnected.io/troubleshooting?hsLang=en) 3. [Garage Door Opener](https://support.konnected.io/troubleshooting?hsLang=en#garage-door-opener) # Troubleshooting Garage Door Opener Remote wireless range issues ## Improve the garage door opener wireless remote range when using Konnected's Smart Garage Door Opener Some users of Konnected's Smart Garage Door Opener have reported poor range on their existing garage door opener wireless remotes when using the Konnected solution. These steps may help prevent interference: 1. **Ensure wire connections are secure.** When connecting the Konnected Garage Door opener wires to your garage door opener wall button terminals with existing wires, ensure that *all* wires are making good contact and are tight. Sometimes if you have multiple wires of different gauge (thickness) in the same terminal, this can be tricky. Try twisting the wires together to ensure good contact before inserting them. Loose wires making poor contact cause signal integrity issues that can affect the electronics in the garage door opener. 2. **Noisy power supply: add ferrite cores.** A leading cause of interference is a noisy power supply. [Ferrite cores](https://amzn.to/3O1WiFv) that clip on to the wires on the power supplies going from the wall outlet to the garage door opener and Konnected device may help. This is an easy and inexpensive fix.  Here's a great blog article about [fixing garage door opener range](https://hometechhacker.com/fixing-garage-door-opener-range-ferrite-cores/) for more information and examples. - [Konnected Devices in General](https://support.konnected.io/konnected-devices-in-general?hsLang=en#main-content) - [Intro to Konnected](https://support.konnected.io/konnected-devices-in-general?hsLang=en#intro-to-konnected) - [Power](https://support.konnected.io/konnected-devices-in-general?hsLang=en#power) - [WiFi and Networking](https://support.konnected.io/konnected-devices-in-general?hsLang=en#wifi-and-networking) - [Firmware and Updates](https://support.konnected.io/konnected-devices-in-general?hsLang=en#firmware-and-updates) - [Security Best Practices](https://support.konnected.io/konnected-devices-in-general?hsLang=en#security-best-practices) - [Alarm Panel](https://support.konnected.io/alarm-panel?hsLang=en#main-content) - [Installation Guide Table of Contents](https://support.konnected.io/alarm-panel?hsLang=en#installation-guide-table-of-contents) - 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