Frequently Asked Questions (FAQ)

A list of our frequently asked questions.

• How to tell a USB charge-only cable from a USB data cable

Garage Door Opener

• Does the Konnected Garage Door Opener Support Ethernet?
• Can the Garage Door Opener trigger the Garage Door?
• What Smart Platforms Does The Garage Door Opener Support?
• How is the Smart Garage Door Opener different from using a momentary switch with a relay?
• Which Garage Door Openers are compatible with Konnected GDOs?
• How is the Garage Door Opener Powered?
• Is Your Garage Door Opener a Standalone Solution?

General

• Does Konnected work with Z-Wave technology?
• Understanding the Difference between Alarm Panels and Add-On Boards
• LED Indicator Light Colors and Meanings
• What's the Difference Between the Conversion Kits and the Interface Kits?
• What is the Difference Between the Alarm Panel Pro and the Alarm Panel?
• What Kind of Wire Should I Use for Wiring Wired Security Sensors?
• How to Replace Your Keypads with a Tablet for Smart Home Control

Pre-Purchase Guides

• How to Get Started with Smart Home Automation
• Choose Your Smart Home Platform
• What do you need to use the Konnected Alarm Panel?