- Help & Support
- Troubleshooting
- Konnected Device Firmware & Software
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Alarm Panel Conversion Kit
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Alarm Panel Interface Kit
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Alarm Panel Pro Conversion Kit
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Alarm Panel Pro Interface Kit
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Smart Garage Door Opener White
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Smart Garage Door Opener blaQ
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Backup Batteries
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SmartThings
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Home Assistant
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Hubitat
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Control4
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ESPHome
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Matter
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Product Details and Tech Specs
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Frequently Asked Questions (FAQ)
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Troubleshooting
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Orders, Shipping & Returns
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Safety Information
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Products
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Conversion Kit
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Interface Kit
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FAQs
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SmartThings Steps
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Noonlight
Installing USB Drivers on Windows
To flash or debug a Konnected device with a Windows 10 or 11 computer, you first need to download and install the CP210x Universal Windows Driver from Silicon Labs.
- Download the driver file above, or visit Silicon Labs website for more details.
- Open the Downloads folder on your computer (or wherever you downloaded the file), right-click on CP210x_Universal_Windows_Driver.zip and click Extract All...
- Extract the folder to your Downloads folder or somewhere on your computer.
- Open the extracted folder, then right-click on silabser.inf which has an icon of a page with gear. Select Show more options from the pop-up menu.
- Then select Install.
- Click Yes to allow changes to be made to your computer.
Congrats! You've installed the Windows driver for Konnected devices!
Now you can connect to a Konnected device using your computer with a USB cable, update or reset the device's firmware, and download device logs from Konnected's web-based flash tool at https://install.konnected.io.