--- title: Data Deletion Requests description: How to request deletion of your account or personal data. --- [Skip to content](https://support.konnected.io/data-deletion-requests#main-content) English Show submenu for translations [Submit a Ticket](https://support.konnected.io/kb-tickets/new?hsLang=en) [Customer portal](https://support.konnected.io/tickets-view?hsLang=en) ![Refreshed Logo Blue (HQ)](https://support.konnected.io/hs-fs/hubfs/Refreshed%20Logo%20Blue%20(HQ).png?width=250&height=45&name=Refreshed%20Logo%20Blue%20(HQ).png) - [Tickets](https://22554404.hs-sites.com/tickets-view) - [Sign out](https://22554404.hs-sites.com/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://22554404.hs-sites.com/tickets-view) - [Sign out](https://22554404.hs-sites.com/_hcms/mem/logout) - English Show submenu for translations - [Submit a Ticket](https://support.konnected.io/kb-tickets/new) - [Customer portal](https://support.konnected.io/tickets-view) - [Shop Now](https://konnected.io/collections/shop-now) [Shop Now](https://konnected.io/collections/shop-now) Konnected Knowledge Base - There are no suggestions because the search field is empty. 1. [Help & Support](https://support.konnected.io/?hsLang=en) 2. [Troubleshooting](https://support.konnected.io/troubleshooting?hsLang=en) 3. [Frequently Asked Questions (FAQs)](https://support.konnected.io/troubleshooting?hsLang=en#frequently-asked-questions-faqs) # Data Deletion Requests ## How to request deletion of your account or personal data. ### Konnected Cloud & Mobile App If you've signed up for an account with Konnected's mobile app and used Konnected's cloud service for connecting to SmartThings or Alexa, you have an account on Konnected Cloud. We collect some personal information such as name, email, phone number, and in some cases, physical address to provide you with the ability to log in and use our services. To request deletion of your account and all of your data, please [contact us](https://support.konnected.io/kb-tickets/new?hsLang=en) - [Konnected Devices in General](https://support.konnected.io/konnected-devices-in-general?hsLang=en#main-content) - [Intro to Konnected](https://support.konnected.io/konnected-devices-in-general?hsLang=en#intro-to-konnected) - [Power](https://support.konnected.io/konnected-devices-in-general?hsLang=en#power) - [WiFi and Networking](https://support.konnected.io/konnected-devices-in-general?hsLang=en#wifi-and-networking) - [Firmware and Updates](https://support.konnected.io/konnected-devices-in-general?hsLang=en#firmware-and-updates) - [Security Best Practices](https://support.konnected.io/konnected-devices-in-general?hsLang=en#security-best-practices) - [Alarm Panel](https://support.konnected.io/alarm-panel?hsLang=en#main-content) - [Installation Guide Table of Contents](https://support.konnected.io/alarm-panel?hsLang=en#installation-guide-table-of-contents) - 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