--- title: Manual Update Needed description: You may have received a message in the Konnected app that a manual update is needed to update your device to the latest version. --- [Skip to content](https://support.konnected.io/manual-update-needed#main-content) English Show submenu for translations [Submit a Ticket](https://support.konnected.io/kb-tickets/new?hsLang=en) [Customer portal](https://support.konnected.io/tickets-view?hsLang=en) ![Refreshed Logo Blue (HQ)](https://support.konnected.io/hs-fs/hubfs/Refreshed%20Logo%20Blue%20(HQ).png?width=250&height=45&name=Refreshed%20Logo%20Blue%20(HQ).png) - [Tickets](https://22554404.hs-sites.com/tickets-view) - [Sign out](https://22554404.hs-sites.com/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://22554404.hs-sites.com/tickets-view) - [Sign out](https://22554404.hs-sites.com/_hcms/mem/logout) - English Show submenu for translations - [Submit a Ticket](https://support.konnected.io/kb-tickets/new) - [Customer portal](https://support.konnected.io/tickets-view) - [Shop Now](https://konnected.io/collections/shop-now) [Shop Now](https://konnected.io/collections/shop-now) Konnected Knowledge Base - There are no suggestions because the search field is empty. 1. [Help & Support](https://support.konnected.io/?hsLang=en) 2. [Troubleshooting](https://support.konnected.io/troubleshooting?hsLang=en) 3. [Konnected Device Firmware & Software](https://support.konnected.io/troubleshooting?hsLang=en#konnected-device-firmware-software) # Manual Update Needed You may have received a message in the Konnected app that a manual update is needed to update your device to the latest version. While most updates can be performed automatically over WiFi, some major firmware updates require a physical re-flash of the device. We understand that it's inconvenient to physically flash the device, and we do our best to minimize the need for major version upgrades. However, they are sometimes necessary. ### Use Konnected's Web-based Flash Tool We've made it easy to flash your device with our web-based flash tool: [https://install.konnected.io](https://install.konnected.io) The flash tool is always up-to date and works on Windows, Mac or Linux computers. [**See:** Flashing Konnected Firmware](https://support.konnected.io/flashing-konnected-firmware-software?hsLang=en) #### If possible, use a laptop computer so you can take it to the Konnected device where it is currently mounted. It is not necessary to un-wire the device to update the firmware, and it only takes a couple minutes. - [Konnected Devices in General](https://support.konnected.io/konnected-devices-in-general?hsLang=en#main-content) - [Intro to Konnected](https://support.konnected.io/konnected-devices-in-general?hsLang=en#intro-to-konnected) - [Power](https://support.konnected.io/konnected-devices-in-general?hsLang=en#power) - [WiFi and Networking](https://support.konnected.io/konnected-devices-in-general?hsLang=en#wifi-and-networking) - [Firmware and Updates](https://support.konnected.io/konnected-devices-in-general?hsLang=en#firmware-and-updates) - [Security Best Practices](https://support.konnected.io/konnected-devices-in-general?hsLang=en#security-best-practices) - [Alarm Panel](https://support.konnected.io/alarm-panel?hsLang=en#main-content) - [Installation Guide Table of Contents](https://support.konnected.io/alarm-panel?hsLang=en#installation-guide-table-of-contents) - [Wiring and Connection Guides](https://support.konnected.io/alarm-panel?hsLang=en#wiring-and-connection-guides) - 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[Detailed Wiring Guide](https://support.konnected.io/gdo-white?hsLang=en#detailed-wiring-guide) - [Garage Door Opener v1 Installation and Setup Guide](https://support.konnected.io/gdo-white?hsLang=en#garage-door-opener-v1-installation-and-setup-guide) - [Accessories](https://support.konnected.io/accessories?hsLang=en#main-content) - [Backup Batteries](https://support.konnected.io/accessories?hsLang=en#backup-batteries) - [Sensors](https://support.konnected.io/accessories?hsLang=en#sensors) - [SmartThings](https://support.konnected.io/smartthings?hsLang=en) - [Home Assistant](https://support.konnected.io/home-assistant?hsLang=en) - [Hubitat](https://support.konnected.io/hubitat?hsLang=en#main-content) - [GDO White](https://support.konnected.io/hubitat?hsLang=en#gdo-white) - [Legacy drivers](https://support.konnected.io/hubitat?hsLang=en#legacy-drivers) - [Alarm Panels](https://support.konnected.io/hubitat?hsLang=en#alarm-panels) - [Troubleshooting](https://support.konnected.io/hubitat?hsLang=en#troubleshooting) - 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