---
title: Sales Tax (U.S. and Canada)
description: Konnected’s sales tax policy for U.S. and Canadian orders, including which states we collect tax in and how resellers or tax-exempt organizations can request exemption.
---

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# Sales Tax (U.S. and Canada)

When you order from [konnected.io](https://konnected.io), sales tax may be collected depending on where your order is shipped.

### **United States**

Konnected collects and remits sales tax in the following U.S. states:

- **Alabama**  
  *Seller has collected the simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be remitted on the customer's behalf to the Alabama Departement of Revenue. Seller's program account number is SSU-R012794717.*
- **Florida**
- **Georgia**
- **Michigan**
- **New Jersey**
- **North Carolina**
- **Ohio**
- **South Carolina**
- **Texas**
- **Virginia**
- **Wyoming**

If your shipping address is in one of these states, sales tax will be automatically calculated and added to your order at checkout.

### **Canada**

We are required to collect and remit sales tax (GST/HST) on all orders shipped to Canada.

All orders shipped to Canada are duty-paid (DDP). This means you will *not be charged additional duties, customs fees, or import charges* when your order is delivered. All taxes and delivery fees are collected up-front at checkout.

### **Ordering from Amazon**

Konnected products are available on Amazon in the U.S. and Canada. Amazon orders are subject to Amazon's sales tax policies.

### **Tax-Exempt Orders (Resellers and Organizations)**

Resellers or tax-exempt organizations can request tax-exempt status before placing an order. Please email a valid resale certificate or tax-exemption certificate to **help@konnected.io** with "Tax exemption" in the subject line.

⚠️ **Important:** Tax-exempt status must be approved *before* your order is placed. We cannot retroactively refund sales tax once it has been collected.

 

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