--- title: Konnected Devices in General | Help & Support description: WiFi • Networking • Firmware • Power • Device management • Troubleshooting --- [Skip to content](https://support.konnected.io/konnected-devices-in-general#main-content) English Show submenu for translations [Submit a Ticket](https://support.konnected.io/kb-tickets/new) [Customer portal](https://support.konnected.io/tickets-view) ![Refreshed Logo Blue (HQ)](https://support.konnected.io/hs-fs/hubfs/Refreshed%20Logo%20Blue%20(HQ).png?width=250&height=45&name=Refreshed%20Logo%20Blue%20(HQ).png) - [Tickets](https://22554404.hs-sites.com/tickets-view) - [Sign out](https://22554404.hs-sites.com/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://22554404.hs-sites.com/tickets-view) - [Sign out](https://22554404.hs-sites.com/_hcms/mem/logout) - English Show submenu for translations - [Submit a Ticket](https://support.konnected.io/kb-tickets/new) - [Customer portal](https://support.konnected.io/tickets-view) - [Shop Now](https://konnected.io/collections/shop-now) [Shop Now](https://konnected.io/collections/shop-now) Konnected Knowledge Base - There are no suggestions because the search field is empty. 1. 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[Konnected Devices in General](https://support.konnected.io/konnected-devices-in-general) # Konnected Devices in General WiFi • Networking • Firmware • Power • Device management • Troubleshooting ## Intro to Konnected - [Introduction to the Konnected App](https://support.konnected.io/introduction-to-the-konnected-app) - [Introduction to Konnected Devices](https://support.konnected.io/introduction-to-konnected-devices) - [Introduction to Konnected Cloud](https://support.konnected.io/introduction-to-konnected-cloud) ## Power - [Powering Konnected Devices with a 12V Power Adapter](https://support.konnected.io/powering-with-12v-power-adapter) - [Powering with Bare Wire to 12V AUX](https://support.konnected.io/powering-with-wire-to-12v-aux) - [Powering When a Plug is not Nearby](https://support.konnected.io/providing-power-to-konnected) - [Powering With a Backup Battery](https://support.konnected.io/powering-with-backup-battery) ## WiFi and Networking - [Connecting to WiFi using a Web Browser (Captive Portal)](https://support.konnected.io/connecting-to-wifi-using-a-web-browser-captive-portal) - [Connect to WiFi using BLE (Improv WiFi)](https://support.konnected.io/connect-to-wifi-using-ble-improv-wifi) - [Connecting to WiFi using the Konnected App](https://support.konnected.io/connecting-to-wifi-using-the-konnected-app) - [WiFi Error Codes](https://support.konnected.io/wifi-error-codes) - [WiFi Connection Troubleshooting](https://support.konnected.io/wifi-connection-troubleshooting) ## Firmware and Updates - [Updating Firmware with the Konnected App](https://support.konnected.io/updating-firmware-with-the-konnected-app) - [Firmware Updates: Choosing Your Update Method](https://support.konnected.io/firmware-updates-choosing-your-update-method) - [Updating Over-the-Air via ESPHome Command Line](https://support.konnected.io/updating-over-the-air-via-esphome-command-line) - [Flashing Firmware with Command Line Tools](https://support.konnected.io/flashing-firmware-with-command-line-tools) - [Overview and History of Konnected Device Firmware](https://support.konnected.io/overview-and-history-of-konnected-device-firmware) - [Flashing Konnected Firmware with the Web Based Flash Tool](https://support.konnected.io/flashing-konnected-firmware-software) See less ▼ ## Security Best Practices - [Disable or Secure Captive Portal](https://support.konnected.io/disable-or-secure-captive-portal) - [Konnected Devices in General](https://support.konnected.io/konnected-devices-in-general#main-content) - [Intro to Konnected](https://support.konnected.io/konnected-devices-in-general#intro-to-konnected) - [Power](https://support.konnected.io/konnected-devices-in-general#power) - [WiFi and Networking](https://support.konnected.io/konnected-devices-in-general#wifi-and-networking) - [Firmware and Updates](https://support.konnected.io/konnected-devices-in-general#firmware-and-updates) - [Security Best Practices](https://support.konnected.io/konnected-devices-in-general#security-best-practices) - [Alarm Panel](https://support.konnected.io/alarm-panel#main-content) - [Installation Guide Table of Contents](https://support.konnected.io/alarm-panel#installation-guide-table-of-contents) - [Wiring and Connection Guides](https://support.konnected.io/alarm-panel#wiring-and-connection-guides) - [Interfacing In-parallel with a Traditional Alarm System](https://support.konnected.io/alarm-panel#interfacing-in-parallel-with-a-traditional-alarm-system) - [Alarm Panel Pro](https://support.konnected.io/alarm-panel#alarm-panel-pro) - [6-Zone Alarm Panel & Alarm Panel Add-on (discontinued)](https://support.konnected.io/alarm-panel#6-zone-alarm-panel-alarm-panel-add-on-discontinued) - [Standalone Alarm System](https://support.konnected.io/alarm-panel#standalone-alarm-system) - [GDO blaQ](https://support.konnected.io/gdo-blaq#main-content) - [Getting Started with the GDO blaQ](https://support.konnected.io/gdo-blaq#getting-started-with-the-gdo-blaq) - [Platform Integrations](https://support.konnected.io/gdo-blaq#platform-integrations) - [Device Features](https://support.konnected.io/gdo-blaq#device-features) - [GDO White](https://support.konnected.io/gdo-white#main-content) - [Garage Door Opener White Installation and Setup Guide](https://support.konnected.io/gdo-white#garage-door-opener-white-installation-and-setup-guide) - [Detailed Wiring Guide](https://support.konnected.io/gdo-white#detailed-wiring-guide) - [Garage Door Opener v1 Installation and Setup Guide](https://support.konnected.io/gdo-white#garage-door-opener-v1-installation-and-setup-guide) - [Accessories](https://support.konnected.io/accessories#main-content) - [Backup Batteries](https://support.konnected.io/accessories#backup-batteries) - [Sensors](https://support.konnected.io/accessories#sensors) - [SmartThings](https://support.konnected.io/smartthings) - [Home Assistant](https://support.konnected.io/home-assistant) - [Hubitat](https://support.konnected.io/hubitat#main-content) - [GDO White](https://support.konnected.io/hubitat#gdo-white) - [Legacy drivers](https://support.konnected.io/hubitat#legacy-drivers) - [Alarm Panels](https://support.konnected.io/hubitat#alarm-panels) - [Troubleshooting](https://support.konnected.io/hubitat#troubleshooting) - [Control4](https://support.konnected.io/control4) - [ESPHome](https://support.konnected.io/esphome#main-content) - [ESPHome](https://support.konnected.io/esphome#esphome) - [Konnected Device API](https://support.konnected.io/esphome#konnected-device-api) - [openHAB](https://support.konnected.io/esphome#openhab) - [Matter](https://support.konnected.io/matter) - [Frequently Asked Questions (FAQ)](https://support.konnected.io/frequently-asked-questions-faq#main-content) - [Garage Door Opener](https://support.konnected.io/frequently-asked-questions-faq#garage-door-opener) - [General](https://support.konnected.io/frequently-asked-questions-faq#general) - [Pre-Purchase Guides](https://support.konnected.io/frequently-asked-questions-faq#pre-purchase-guides) - [Troubleshooting](https://support.konnected.io/troubleshooting#main-content) - [Hardware issues](https://support.konnected.io/troubleshooting#hardware-issues) - [Frequently Asked Questions (FAQs)](https://support.konnected.io/troubleshooting#frequently-asked-questions-faqs) - [Device Discovery](https://support.konnected.io/troubleshooting#device-discovery) - [Konnected Device Firmware & Software](https://support.konnected.io/troubleshooting#konnected-device-firmware-software) - [Legacy: HASS Install](https://support.konnected.io/troubleshooting#legacy-hass-install) - [Legacy: Wiring Info](https://support.konnected.io/troubleshooting#legacy-wiring-info) - [Garage Door Opener](https://support.konnected.io/troubleshooting#garage-door-opener) - [Orders, Shipping & Returns](https://support.konnected.io/orders-shipping-returns#main-content) - [Refund and Return Policies](https://support.konnected.io/orders-shipping-returns#refund-and-return-policies) - [Shipping Information and Policies](https://support.konnected.io/orders-shipping-returns#shipping-information-and-policies) - [Safety Information](https://support.konnected.io/safety-information#main-content) - [Standards & Certifications](https://support.konnected.io/safety-information#standards-certifications) - [Warnings & Disclosures](https://support.konnected.io/safety-information#warnings-disclosures) - [Products](https://support.konnected.io/products#main-content) - [Depreciated Support Articles](https://support.konnected.io/products#depreciated-support-articles) - [FAQs](https://support.konnected.io/faqs#main-content) - [Additional Wiring Guides](https://support.konnected.io/faqs#additional-wiring-guides) - [SmartThings Steps](https://support.konnected.io/smartthings-steps) - [Noonlight](https://support.konnected.io/noonlight) - [Alexa](https://support.konnected.io/alexa) - [Google Home](https://support.konnected.io/google-home) [![Konnected](https://support.konnected.io/hubfs/konnected-logo-white.svg "Konnected")](http://konnected.io) [mailto:help@konnected.io](mailto:help@konnected.io) Copyright © 2025, Konnected Inc.