- Help & Support
- Orders, Shipping & Returns
- Shipping Information and Policies
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Getting Started
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Integrations: Connecting to a Smart Home Platform
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Wiring and Connection Guides
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Troubleshooting
- Hardware issues
- Common Questions
- Device Discovery
- Konnected Device Firmware & Software
- Legacy: HASS Install
- Legacy: Updating SmartThings: SmartApps & Device Handlers
- Legacy: SmartThings Installation and Setup (Smartapp)
- Legacy: DIY to Production
- Legacy: Wiring Info
- Legacy: Using Konnected to Make a Garage Door Opener
- Garage Door Opener
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Orders, Shipping & Returns
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Safety Information
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Product Manuals
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Frequently Asked Questions (FAQ)
Where does Konnected ship from?
Our main fulfillment location is in Orlando, Florida but we also leverage Amazon for fulfillment in the U.S.
Most orders placed directly from Konnected will ship from or main location in Orlando, Florida, United States of America. We fulfill orders several times per week from this location.
Our more popular items (conversion kits, batteries) may ship from an Amazon warehouse in the United States using Amazon's fulfillment services if we can get the items to you faster and more efficiently that way.
If you've purchased from Amazon or any of our third-party resellers, shipping is handled by the reseller.