--- title: Where does Konnected ship from? description: Konnected ships from Orlando, Florida and Amazon fulfillment centers. --- [Skip to content](https://support.konnected.io/where-does-konnected-ship-from#main-content) English Show submenu for translations [Submit a Ticket](https://support.konnected.io/kb-tickets/new?hsLang=en) [Customer portal](https://support.konnected.io/tickets-view?hsLang=en) ![Refreshed Logo Blue (HQ)](https://support.konnected.io/hs-fs/hubfs/Refreshed%20Logo%20Blue%20(HQ).png?width=250&height=45&name=Refreshed%20Logo%20Blue%20(HQ).png) - [Tickets](https://22554404.hs-sites.com/tickets-view) - [Sign out](https://22554404.hs-sites.com/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://22554404.hs-sites.com/tickets-view) - [Sign out](https://22554404.hs-sites.com/_hcms/mem/logout) - English Show submenu for translations - [Submit a Ticket](https://support.konnected.io/kb-tickets/new) - [Customer portal](https://support.konnected.io/tickets-view) - [Shop Now](https://konnected.io/collections/shop-now) [Shop Now](https://konnected.io/collections/shop-now) Konnected Knowledge Base - There are no suggestions because the search field is empty. 1. [Help & Support](https://support.konnected.io/?hsLang=en) 2. [Orders, Shipping & Returns](https://support.konnected.io/orders-shipping-returns?hsLang=en) 3. [Shipping Information and Policies](https://support.konnected.io/orders-shipping-returns?hsLang=en#shipping-information-and-policies) # Where does Konnected ship from? ## Our main fulfillment location is in Orlando, Florida but we also leverage Amazon for fulfillment in the U.S. Most orders placed directly from Konnected will ship from or main location in Orlando, Florida, United States of America. We fulfill orders several times per week from this location. Our more popular items (conversion kits, batteries) may ship from an Amazon warehouse in the United States using Amazon's fulfillment services if we can get the items to you faster and more efficiently that way. If you've purchased from Amazon or any of our [third-party resellers](https://konnected.io/pages/where-to-buy), shipping is handled by the reseller. - [Konnected Devices in General](https://support.konnected.io/konnected-devices-in-general?hsLang=en#main-content) - [Intro to Konnected](https://support.konnected.io/konnected-devices-in-general?hsLang=en#intro-to-konnected) - [Power](https://support.konnected.io/konnected-devices-in-general?hsLang=en#power) - [WiFi and Networking](https://support.konnected.io/konnected-devices-in-general?hsLang=en#wifi-and-networking) - [Firmware and Updates](https://support.konnected.io/konnected-devices-in-general?hsLang=en#firmware-and-updates) - [Security Best Practices](https://support.konnected.io/konnected-devices-in-general?hsLang=en#security-best-practices) - [Alarm Panel](https://support.konnected.io/alarm-panel?hsLang=en#main-content) - [Installation Guide Table of Contents](https://support.konnected.io/alarm-panel?hsLang=en#installation-guide-table-of-contents) - [Wiring and Connection Guides](https://support.konnected.io/alarm-panel?hsLang=en#wiring-and-connection-guides) - [Interfacing In-parallel with a Traditional Alarm System](https://support.konnected.io/alarm-panel?hsLang=en#interfacing-in-parallel-with-a-traditional-alarm-system) - [Alarm Panel Pro](https://support.konnected.io/alarm-panel?hsLang=en#alarm-panel-pro) - [6-Zone Alarm Panel & Alarm Panel Add-on (discontinued)](https://support.konnected.io/alarm-panel?hsLang=en#6-zone-alarm-panel-alarm-panel-add-on-discontinued) - [Standalone Alarm System](https://support.konnected.io/alarm-panel?hsLang=en#standalone-alarm-system) - [GDO blaQ](https://support.konnected.io/gdo-blaq?hsLang=en#main-content) - [Getting Started with the GDO blaQ](https://support.konnected.io/gdo-blaq?hsLang=en#getting-started-with-the-gdo-blaq) - [Platform Integrations](https://support.konnected.io/gdo-blaq?hsLang=en#platform-integrations) - [Device Features](https://support.konnected.io/gdo-blaq?hsLang=en#device-features) - [GDO White](https://support.konnected.io/gdo-white?hsLang=en#main-content) - [Garage Door Opener White Installation and Setup Guide](https://support.konnected.io/gdo-white?hsLang=en#garage-door-opener-white-installation-and-setup-guide) - [Detailed Wiring Guide](https://support.konnected.io/gdo-white?hsLang=en#detailed-wiring-guide) - [Garage Door Opener v1 Installation and Setup Guide](https://support.konnected.io/gdo-white?hsLang=en#garage-door-opener-v1-installation-and-setup-guide) - [Accessories](https://support.konnected.io/accessories?hsLang=en#main-content) - [Backup Batteries](https://support.konnected.io/accessories?hsLang=en#backup-batteries) - [Sensors](https://support.konnected.io/accessories?hsLang=en#sensors) - [SmartThings](https://support.konnected.io/smartthings?hsLang=en) - [Home Assistant](https://support.konnected.io/home-assistant?hsLang=en) - [Hubitat](https://support.konnected.io/hubitat?hsLang=en#main-content) - [GDO White](https://support.konnected.io/hubitat?hsLang=en#gdo-white) - [Legacy drivers](https://support.konnected.io/hubitat?hsLang=en#legacy-drivers) - [Alarm Panels](https://support.konnected.io/hubitat?hsLang=en#alarm-panels) - [Troubleshooting](https://support.konnected.io/hubitat?hsLang=en#troubleshooting) - [Control4](https://support.konnected.io/control4?hsLang=en) - [ESPHome](https://support.konnected.io/esphome?hsLang=en#main-content) - [ESPHome](https://support.konnected.io/esphome?hsLang=en#esphome) - [Konnected Device API](https://support.konnected.io/esphome?hsLang=en#konnected-device-api) - [openHAB](https://support.konnected.io/esphome?hsLang=en#openhab) - [Matter](https://support.konnected.io/matter?hsLang=en) - [Frequently Asked Questions (FAQ)](https://support.konnected.io/frequently-asked-questions-faq?hsLang=en#main-content) - [Garage Door Opener](https://support.konnected.io/frequently-asked-questions-faq?hsLang=en#garage-door-opener) - [General](https://support.konnected.io/frequently-asked-questions-faq?hsLang=en#general) - [Pre-Purchase Guides](https://support.konnected.io/frequently-asked-questions-faq?hsLang=en#pre-purchase-guides) - [Troubleshooting](https://support.konnected.io/troubleshooting?hsLang=en#main-content) - [Hardware issues](https://support.konnected.io/troubleshooting?hsLang=en#hardware-issues) - [Frequently Asked Questions (FAQs)](https://support.konnected.io/troubleshooting?hsLang=en#frequently-asked-questions-faqs) - [Device Discovery](https://support.konnected.io/troubleshooting?hsLang=en#device-discovery) - [Konnected Device Firmware & Software](https://support.konnected.io/troubleshooting?hsLang=en#konnected-device-firmware-software) - [Legacy: HASS Install](https://support.konnected.io/troubleshooting?hsLang=en#legacy-hass-install) - [Legacy: Wiring Info](https://support.konnected.io/troubleshooting?hsLang=en#legacy-wiring-info) - [Garage Door Opener](https://support.konnected.io/troubleshooting?hsLang=en#garage-door-opener) - [Orders, Shipping & Returns](https://support.konnected.io/orders-shipping-returns?hsLang=en#main-content) - [Refund and Return Policies](https://support.konnected.io/orders-shipping-returns?hsLang=en#refund-and-return-policies) - [Shipping Information and Policies](https://support.konnected.io/orders-shipping-returns?hsLang=en#shipping-information-and-policies) - [Safety Information](https://support.konnected.io/safety-information?hsLang=en#main-content) - [Standards & Certifications](https://support.konnected.io/safety-information?hsLang=en#standards-certifications) - [Warnings & Disclosures](https://support.konnected.io/safety-information?hsLang=en#warnings-disclosures) - [Products](https://support.konnected.io/products?hsLang=en#main-content) - [Depreciated Support Articles](https://support.konnected.io/products?hsLang=en#depreciated-support-articles) - [FAQs](https://support.konnected.io/faqs?hsLang=en#main-content) - [Additional Wiring Guides](https://support.konnected.io/faqs?hsLang=en#additional-wiring-guides) - [SmartThings Steps](https://support.konnected.io/smartthings-steps?hsLang=en) - [Noonlight](https://support.konnected.io/noonlight?hsLang=en) - [Alexa](https://support.konnected.io/alexa?hsLang=en) - [Google Home](https://support.konnected.io/google-home?hsLang=en) [![Konnected](https://support.konnected.io/hubfs/konnected-logo-white.svg "Konnected")](http://konnected.io) [mailto:help@konnected.io](mailto:help@konnected.io) Copyright © 2025, Konnected Inc.