--- title: Shipping Information - International description: Konnected works worldwide and our goal is to make it available everywhere. We can ship to most countries via common carriers. --- [Skip to content](https://support.konnected.io/shipping-information-international#main-content) English Show submenu for translations [Submit a Ticket](https://support.konnected.io/kb-tickets/new?hsLang=en) [Customer portal](https://support.konnected.io/tickets-view?hsLang=en) ![Refreshed Logo Blue (HQ)](https://support.konnected.io/hs-fs/hubfs/Refreshed%20Logo%20Blue%20(HQ).png?width=250&height=45&name=Refreshed%20Logo%20Blue%20(HQ).png) - [Tickets](https://22554404.hs-sites.com/tickets-view) - [Sign out](https://22554404.hs-sites.com/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://22554404.hs-sites.com/tickets-view) - [Sign out](https://22554404.hs-sites.com/_hcms/mem/logout) - English Show submenu for translations - [Submit a Ticket](https://support.konnected.io/kb-tickets/new) - [Customer portal](https://support.konnected.io/tickets-view) - [Shop Now](https://konnected.io/collections/shop-now) [Shop Now](https://konnected.io/collections/shop-now) Konnected Knowledge Base - There are no suggestions because the search field is empty. 1. [Help & Support](https://support.konnected.io/?hsLang=en) 2. [Orders, Shipping & Returns](https://support.konnected.io/orders-shipping-returns?hsLang=en) 3. [Shipping Information and Policies](https://support.konnected.io/orders-shipping-returns?hsLang=en#shipping-information-and-policies) # Shipping Information - International ### What countries do you ship to? Konnected works worldwide, and our goal is to make it available everywhere. We can ship to most countries via common carriers. **Customers in South Africa & neighboring countries:** Due to unreliable South Africa Post Office service, we can only ship to SA via DHL Worldwide. ### What common carrier shipping methods are available? We have shipping arrangements with USPS, UPS, and DHL. USPS shipments are the most economical and are delivered to your country's local post office for delivery. UPS and DHL are private carriers with faster service and higher costs. ### Will I have to pay customs charges and import duties? Yes, please read the following article [here](https://support.konnected.io/why-am-i-being-asked-to-pay-import-duties?hsLang=en). - [Konnected Devices in General](https://support.konnected.io/konnected-devices-in-general?hsLang=en#main-content) - [Intro to Konnected](https://support.konnected.io/konnected-devices-in-general?hsLang=en#intro-to-konnected) - [Power](https://support.konnected.io/konnected-devices-in-general?hsLang=en#power) - [WiFi and Networking](https://support.konnected.io/konnected-devices-in-general?hsLang=en#wifi-and-networking) - [Firmware and Updates](https://support.konnected.io/konnected-devices-in-general?hsLang=en#firmware-and-updates) - [Security Best Practices](https://support.konnected.io/konnected-devices-in-general?hsLang=en#security-best-practices) - [Alarm Panel](https://support.konnected.io/alarm-panel?hsLang=en#main-content) - [Installation Guide Table of Contents](https://support.konnected.io/alarm-panel?hsLang=en#installation-guide-table-of-contents) - [Wiring and Connection Guides](https://support.konnected.io/alarm-panel?hsLang=en#wiring-and-connection-guides) - [Interfacing In-parallel with a Traditional Alarm System](https://support.konnected.io/alarm-panel?hsLang=en#interfacing-in-parallel-with-a-traditional-alarm-system) - [Alarm Panel Pro](https://support.konnected.io/alarm-panel?hsLang=en#alarm-panel-pro) - [6-Zone Alarm Panel & Alarm Panel Add-on (discontinued)](https://support.konnected.io/alarm-panel?hsLang=en#6-zone-alarm-panel-alarm-panel-add-on-discontinued) - [Standalone Alarm System](https://support.konnected.io/alarm-panel?hsLang=en#standalone-alarm-system) - [GDO blaQ](https://support.konnected.io/gdo-blaq?hsLang=en#main-content) - [Getting Started with the GDO blaQ](https://support.konnected.io/gdo-blaq?hsLang=en#getting-started-with-the-gdo-blaq) - [Platform Integrations](https://support.konnected.io/gdo-blaq?hsLang=en#platform-integrations) - [Device Features](https://support.konnected.io/gdo-blaq?hsLang=en#device-features) - [GDO White](https://support.konnected.io/gdo-white?hsLang=en#main-content) - [Garage Door Opener White Installation and Setup Guide](https://support.konnected.io/gdo-white?hsLang=en#garage-door-opener-white-installation-and-setup-guide) - [Detailed Wiring Guide](https://support.konnected.io/gdo-white?hsLang=en#detailed-wiring-guide) - [Garage Door Opener v1 Installation and Setup Guide](https://support.konnected.io/gdo-white?hsLang=en#garage-door-opener-v1-installation-and-setup-guide) - [Accessories](https://support.konnected.io/accessories?hsLang=en#main-content) - [Backup Batteries](https://support.konnected.io/accessories?hsLang=en#backup-batteries) - [Sensors](https://support.konnected.io/accessories?hsLang=en#sensors) - [SmartThings](https://support.konnected.io/smartthings?hsLang=en) - [Home Assistant](https://support.konnected.io/home-assistant?hsLang=en) - [Hubitat](https://support.konnected.io/hubitat?hsLang=en#main-content) - [GDO White](https://support.konnected.io/hubitat?hsLang=en#gdo-white) - [Legacy drivers](https://support.konnected.io/hubitat?hsLang=en#legacy-drivers) - [Alarm Panels](https://support.konnected.io/hubitat?hsLang=en#alarm-panels) - [Troubleshooting](https://support.konnected.io/hubitat?hsLang=en#troubleshooting) - [Control4](https://support.konnected.io/control4?hsLang=en) - [ESPHome](https://support.konnected.io/esphome?hsLang=en#main-content) - [ESPHome](https://support.konnected.io/esphome?hsLang=en#esphome) - [Konnected Device API](https://support.konnected.io/esphome?hsLang=en#konnected-device-api) - [openHAB](https://support.konnected.io/esphome?hsLang=en#openhab) - [Matter](https://support.konnected.io/matter?hsLang=en) - [Frequently Asked Questions (FAQ)](https://support.konnected.io/frequently-asked-questions-faq?hsLang=en#main-content) - [Garage Door Opener](https://support.konnected.io/frequently-asked-questions-faq?hsLang=en#garage-door-opener) - [General](https://support.konnected.io/frequently-asked-questions-faq?hsLang=en#general) - [Pre-Purchase Guides](https://support.konnected.io/frequently-asked-questions-faq?hsLang=en#pre-purchase-guides) - [Troubleshooting](https://support.konnected.io/troubleshooting?hsLang=en#main-content) - [Hardware issues](https://support.konnected.io/troubleshooting?hsLang=en#hardware-issues) - [Frequently Asked Questions (FAQs)](https://support.konnected.io/troubleshooting?hsLang=en#frequently-asked-questions-faqs) - [Device Discovery](https://support.konnected.io/troubleshooting?hsLang=en#device-discovery) - [Konnected Device Firmware & Software](https://support.konnected.io/troubleshooting?hsLang=en#konnected-device-firmware-software) - [Legacy: HASS Install](https://support.konnected.io/troubleshooting?hsLang=en#legacy-hass-install) - [Legacy: Wiring Info](https://support.konnected.io/troubleshooting?hsLang=en#legacy-wiring-info) - [Garage Door Opener](https://support.konnected.io/troubleshooting?hsLang=en#garage-door-opener) - [Orders, Shipping & Returns](https://support.konnected.io/orders-shipping-returns?hsLang=en#main-content) - [Refund and Return Policies](https://support.konnected.io/orders-shipping-returns?hsLang=en#refund-and-return-policies) - [Shipping Information and Policies](https://support.konnected.io/orders-shipping-returns?hsLang=en#shipping-information-and-policies) - [Safety Information](https://support.konnected.io/safety-information?hsLang=en#main-content) - [Standards & Certifications](https://support.konnected.io/safety-information?hsLang=en#standards-certifications) - [Warnings & Disclosures](https://support.konnected.io/safety-information?hsLang=en#warnings-disclosures) - [Products](https://support.konnected.io/products?hsLang=en#main-content) - [Depreciated Support Articles](https://support.konnected.io/products?hsLang=en#depreciated-support-articles) - [FAQs](https://support.konnected.io/faqs?hsLang=en#main-content) - [Additional Wiring Guides](https://support.konnected.io/faqs?hsLang=en#additional-wiring-guides) - [SmartThings Steps](https://support.konnected.io/smartthings-steps?hsLang=en) - [Noonlight](https://support.konnected.io/noonlight?hsLang=en) - [Alexa](https://support.konnected.io/alexa?hsLang=en) - [Google Home](https://support.konnected.io/google-home?hsLang=en) [![Konnected](https://support.konnected.io/hubfs/konnected-logo-white.svg "Konnected")](http://konnected.io) [mailto:help@konnected.io](mailto:help@konnected.io) Copyright © 2025, Konnected Inc.