- Help & Support
- Orders, Shipping & Returns
- Shipping Information and Policies
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Getting Started
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Integrations: Connecting to a Smart Home Platform
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Wiring and Connection Guides
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Troubleshooting
- Hardware issues
- Common Questions
- Device Discovery
- Konnected Device Firmware & Software
- Legacy: HASS Install
- Legacy: Updating SmartThings: SmartApps & Device Handlers
- Legacy: SmartThings Installation and Setup (Smartapp)
- Legacy: DIY to Production
- Legacy: Wiring Info
- Legacy: Using Konnected to Make a Garage Door Opener
- Garage Door Opener
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Orders, Shipping & Returns
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Safety Information
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Product Manuals
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Frequently Asked Questions (FAQ)
Shipping Information - International
What countries do you ship to?
Konnected works worldwide, and our goal is to make it available everywhere. We can ship to most countries via common carriers.
Customers in South Africa & neighboring countries: Due to unreliable South Africa Post Office service, we can only ship to SA via DHL Worldwide.
What common carrier shipping methods are available?
We have shipping arrangements with USPS, UPS, and DHL. USPS shipments are the most economical and are delivered to your country's local post office for delivery. UPS and DHL are private carriers with faster service and higher costs.
Will I have to pay customs charges and import duties?
Yes, please read the following article here.