Connecting to Your Network*

Get your Konnected device(s) connected! This guide applies to both the Konnected Alarm Panel and Konnected Alarm Panel Pro.

Connecting via wired Ethernet (Ethernet without PoE)

Important Note: Konnected offers two firmware options for connecting your devices to your network: Konnected Firmware and ESPHome Firmware.

Konnected Firmware: This is the original firmware developed by Konnected. It is pre-installed on all Konnected Alarm Panels and is compatible with a wide range of smart home platforms.
ESPHome Firmware: This is an open-source firmware that provides more customization options and advanced features. Konnected now ships the Alarm Panel Pro with ESPHome firmware pre-installed. It is primarily recommended for users who use Home Assistant as their smart home platform.

This guide (below) outlines the connection process for Konnected Firmware. If you are using ESPHome Firmware, please refer to the separate guide: https://support.konnected.io/connecting-to-your-network-for-pro-boards.

If you have a Pro board with the Konnected firmware and want to connect via Ethernet, it's simple! Power the device using the included 12V power adapter. Then, plug the Ethernet cable in, and it will connect to your network. The Alarm Panel Pro automatically obtains an IP address from the router.

We recommend powering only one board at a time to make it easier to know which device you are connecting to.

That's it! You're now ready to move on to the next step, Discover Using the Konnected Mobile App

If the board is plugged into Ethernet, the WiFi is disabled.

If you want to store WiFi network credentials to be used as a fallback in case the Ethernet fails, continue to method #1 below with the Ethernet cable unplugged.

Ethernet with PoE (Power over Ethernet)

The Pro board can also be powered over Ethernet, i.e., PoE (Power over Ethernet). Connect an Ethernet cable to the Ethernet port on the Alarm Panel Pro and plug it into a PoE+ capable switch or router (802.3at). The Alarm Panel Pro will automatically detect power over ethernet and power on.

1A AUX output maximum when powered via PoE+

The total power consumption of all 12V AUX devices, including siren(s), must not exceed 1A when powered over Ethernet. The device may become unstable and shut down if this limit is exceeded.

That's it! You're now ready to move on to the next step, Discover Using the Konnected Mobile App

If the board is plugged into Ethernet, the WiFi is disabled.

If you want to store WiFi network credentials to be used as a fallback in case the Ethernet fails, continue to method #1 below with the Ethernet cable unplugged.

Connecting via WiFi

Two basic methods exist to get your Konnected Panels on your WiFi network. (Note: if you have difficulty, method #3 is more in-depth) You must do these for each 6 zone board or Pro board you want on your WiFi network. Do them one at a time. We recommend doing this initial setup before mounting and wiring your system.

2.4GHz WiFi ONLY

The Konnected device uses 2.4GHz only. And it supports 802.11b/g/n wireless standards.

Method #1 (preferred method): The Konnected Mobile app

Open the Konnected Mobile app on your Smartphone or Tablet
Tap on the Menu in the upper left - tap on 'Connect a new WiFi device'
Follow the prompts to power on the device - enter your SSID and Password - connect to the board - send the configuration
When the Blue light on the board stops blinking, you are ready to proceed
Repeat steps 2-4 for each board in your kit

Check out the video below for a visual guide through this process

Method #2: The Built-in Setup Page (6 zone panels ONLY)

Power on your boards one at a time by connecting the power supply.
When the Konnected device is powered on, you should see a slow blinking blue LED indicating it's trying to connect to WiFi. Until WiFi is configured, the device will broadcast its WiFi network named konnected_XXXXXX for configuration.
Connect to this WiFi network with your smartphone or computer, then open a web browser to http://192.168.4.1
Select your wireless network from the dropdown menu and enter your WiFi password. After tapping Save, the device will connect to your home WiFi network, and the blue LED will stop blinking and turn off.

It may look like the screen hangs at Connecting. This does not mean that the connection failed! Once the blue LED stops flashing, you can proceed to the next step.

5. Press the small REBOOT button on the device or unplug and re-plug it. The blue LED will blink for a few seconds and then turn off, indicating that it's connected to WiFi and ready to be discovered.

Method #3 - Forcing a WiFi Connection

6 zone panels (only used when preffered methods have not worked)

Power the Konnected WiFi board via USB
Connect to the network it broadcasts with a phone, tablet, or computer.
Open a browser window and enter the following address into your address bar. Substitute your SSID for MYWIFI and your network password for MYPASSWORD. http://192.168.4.1/setwifi?wifi_ssid=MYWIFI&wifi_password=MYPASSWORD
Hit return. The card should then connect, and the blue light should go out. If it does, you have joined. Power cycle the board and check in your router's device list for the Konnected card (usually listed as Node-xxxxx)

Alarm Panel Pro (only used when preffered methods have not worked)

To accomplish this, you will need a computer with the Firefox browser and the RESTClient add-on installed.

Start RESTClient
Select Headers - Custom Headers - Type in 'Content-Type' - In the Attribute Value - type 'application/json'
In Method select - PUT / in Http - http://192.168.4.1:8000/wifi
In the body - {"ssid": "your-network", "pwd": "your-network-password"} - substitute your SSID and password
Power on the Pro board - join its network with your computer.
After joining - tap Send -
The blue light should blink and stop. If it does, it should be on your network.

Next Step: Identifying Your Wiring