--- title: Help & Support description: Help & Support --- [Skip to content](https://support.konnected.io#main-content) English Show submenu for translations [Submit a Ticket](https://support.konnected.io/kb-tickets/new?hsLang=en) [Customer portal](https://support.konnected.io/tickets-view?hsLang=en) ![Refreshed Logo Blue (HQ)](https://support.konnected.io/hs-fs/hubfs/Refreshed%20Logo%20Blue%20(HQ).png?width=250&height=45&name=Refreshed%20Logo%20Blue%20(HQ).png) - [Tickets](https://22554404.hs-sites.com/tickets-view) - [Sign out](https://22554404.hs-sites.com/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://22554404.hs-sites.com/tickets-view) - [Sign out](https://22554404.hs-sites.com/_hcms/mem/logout) - English Show submenu for translations - [Submit a Ticket](https://support.konnected.io/kb-tickets/new) - [Customer portal](https://support.konnected.io/tickets-view) - [Shop Now](https://konnected.io/collections/shop-now) [Shop Now](https://konnected.io/collections/shop-now) Konnected Knowledge Base - There are no suggestions because the search field is empty. ### [![](https://support.konnected.io/hubfs/O_Logo_108.png) Konnected Devices in General WiFi • Networking • Firmware • Power • Device management • Troubleshooting](https://support.konnected.io/konnected-devices-in-general?hsLang=en) ### [![](https://support.konnected.io/hubfs/Alarm%20Panel%20Pro.png) Alarm Panel The Konnected Alarm Panel family includes the Alarm Panel Pro and (now discontinued) 6-zone WiFi Alarm Panel.](https://support.konnected.io/alarm-panel?hsLang=en) ### [![](https://support.konnected.io/hubfs/GDO%20BlaQ.png) GDO blaQ Our game-changing Smart Garage Door Opener Accessory for Chamberlain and LiftMaster brand garage openers with Security+ technology.](https://support.konnected.io/gdo-blaq?hsLang=en) ### [![](https://support.konnected.io/hubfs/GDO%20White.png) GDO White Our 2nd generation Smart Garage Door Opener control accessory for most motorized garage door openers with standard wired wall button.](https://support.konnected.io/gdo-white?hsLang=en) ### [![](https://support.konnected.io/hubfs/SmartThings_logo-07.png) SmartThings Using Konnected products with SmartThings](https://support.konnected.io/smartthings?hsLang=en) ### [![](https://support.konnected.io/hubfs/home-assistant-logomark-color-on-light.png) Home Assistant Using Konnected with Home Assistant](https://support.konnected.io/home-assistant?hsLang=en) ### [![](https://support.konnected.io/hubfs/Untitled%20(7).png) Hubitat Using Konnected with Hubitat Elevation](https://support.konnected.io/hubitat?hsLang=en) ### [![](https://support.konnected.io/hubfs/Control4.png) Control4 Information about using Konnected with professionally installed Control4](https://support.konnected.io/control4?hsLang=en) ### [![](https://support.konnected.io/hubfs/040a83dc23b76a440490b2f90a130fe03d61125d.png) ESPHome Customizing your Konnected product with ESPHome firmware (advanced)](https://support.konnected.io/esphome?hsLang=en) ### [![](https://support.konnected.io/hubfs/matter.svg) Matter Using Konnected's experimental Matter firmware for the Alarm Panel Pro and GDO products](https://support.konnected.io/matter?hsLang=en) ### [![](https://support.konnected.io/hubfs/Untitled%20(9).png) Frequently Asked Questions (FAQ) A list of our frequently asked questions.](https://support.konnected.io/frequently-asked-questions-faq?hsLang=en) ### [![](https://support.konnected.io/hubfs/Untitled%20(11).png) Troubleshooting FAQs and solutions to common issues](https://support.konnected.io/troubleshooting?hsLang=en) ### [Orders, Shipping & Returns Information on shipping and returns.](https://support.konnected.io/orders-shipping-returns?hsLang=en) ### [![](https://support.konnected.io/hubfs/Untitled%20(13).png) Safety Information How to use Konnected products safely and properly](https://support.konnected.io/safety-information?hsLang=en) [![Konnected](https://support.konnected.io/hubfs/konnected-logo-white.svg "Konnected")](http://konnected.io) [mailto:help@konnected.io](mailto:help@konnected.io) Copyright © 2025, Konnected Inc.